IT support and security
Disaster recovery
The plan for getting a business trading again after systems are lost, defined by how long recovery takes and how much data is lost.
What disaster recovery means in practice
Two numbers describe it. The recovery time objective is how long you can be down before the damage is serious. The recovery point objective is how much work you can afford to lose, which is really a question about how often backups run. Agree both before choosing what to buy, because they decide the cost.
The plan is not the technology. It is the document that says who declares an incident, who rings whom, where the offline copy of the credentials is, and what the business does manually in the meantime. A plan stored only on the file server it is meant to recover is a common and expensive irony.
Talk to us about IT support or a project
Tell us what is going on and we will tell you straight whether we can help, what it would cost, and how quickly we can be there. No hard sell.
Monday to Friday, 9am to 5:30pm